Tell us the fault
Send the make, model and a clear description. Add a photo when visible damage is involved.
Local expertise · Advanced capability
Tech repaired properly.
Tech repaired properly.
Digital ideas built clearly.
Computer, console and tablet repairs, component-level microsoldering, websites and custom software—delivered directly by an experienced East Durham technician.
- 20+ years’ experience
- Clear quote before work
- Appointment-only workshop
Direct service
You deal with the technician
20+years in technical repair
Board-levelmicrosoldering capability
UK-widepostal repairs available
LocalEast Durham and surrounding areas
What HCLR does
From everyday faults to difficult repairs.
One experienced point of contact for device repair, board work and digital development. No generic call centre and no mystery bench technician.
Computer & laptop repairs
Hardware faults, Windows problems, upgrades, custom builds and performance issues.
Learn moreConsole repairs
PlayStation, Xbox and Nintendo faults including HDMI, power, overheating and storage.
Learn moreTablet repairs
iPad and Android tablet screens, batteries, charging faults and board-level diagnosis.
Learn moreMicrosoldering
Precision port, connector, trace and component work under the microscope.
Learn moreData & upgrades
Data recovery assessment, SSD upgrades, storage replacement and system optimisation.
Learn moreWebsites & software
Fast websites, WordPress development and useful software built around real workflows.
Learn more
Advanced repairs
Microsoldering changes what can be repaired.
Modern devices often fail at the board, connector or component level. Precision equipment and controlled soldering can avoid the cost and waste of replacing an entire motherboard.
- Console HDMI and USB-C ports
- Damaged connectors, pads and traces
- Power, charging and short-circuit faults
- Trade repair enquiries welcomed
Precision diagnosis · Controlled repair · Careful testing
A straightforward process
From first message to finished repair.
Arrange the device
Choose appointment drop-off, eligible local collection or an approved postal repair.
Diagnosis and quote
The device is assessed and the cost is confirmed before chargeable repair work proceeds.
Repair and test
The work is completed, tested and returned with the agreed repair information.
Websites
A website should generate confidence and enquiries.
Fast, modern WordPress websites for local businesses and organisations—with clear ownership and no mysterious agency overhead.
Website design services
Software
Useful systems shaped around real work.
Custom forms, workflow tools, WordPress development and bespoke software—including the experience behind Centre One.
Discuss a software project
About HCLR
The retail shop closed. The experience stayed.
HCLR is run by Paul Maddison, a Microsoft-qualified technician with more than two decades of hands-on IT and repair experience, including more than 15 years operating the Horden Computer Repair Centre.
Today, repairs are completed through a private appointment-only workshop alongside community technology work, website development and the creation of Centre One.
Meet the person behind HCLR
Experience that matters
- Microsoft-qualifiedIT systems and support
- Forensic trainingEC-Council CHFI qualification
- Repair-centre background15+ years serving local customers
- Modern developmentWordPress and custom software
Start your repair
Give us the fault—not a technical diagnosis.
Describe what happened and what the device is doing. HCLR will ask the right follow-up questions.